Privacy Policy for Pronto Junk Mayfield
Effective Date: October 1, 2024
At Pronto Junk Mayfield (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications. By using our services, you consent to the collection and use of your personal information as outlined in this policy.
1. Information We Collect
We collect the following types of information from you:
- Personal Information: This includes your name, address, phone number, email address, and payment details.
- Service Details: Information related to the services you request, including specifics about the junk removal services.
- Usage Information: Data about how you use our website, such as IP address, browser type, and page interactions.
2. How We Use Your Information
We use your information to:
- Provide and manage the services you request from us.
- Process payments and manage billing.
- Respond to your inquiries and provide customer support.
- Communicate with you regarding updates, promotions, and important notices.
- Improve our website, services, and overall customer experience.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors or contractors who assist in delivering our services, such as payment processors or customer support providers.
- Legal Obligations: If required by law, we may disclose your information to comply with legal proceedings or protect our rights and safety.
4. Data Security
We take reasonable precautions to secure your personal information from unauthorized access or disclosure. However, please note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience and collect usage data. You can disable cookies through your browser settings, but this may limit certain features of our website.
6. Your Rights and Choices
You have the right to:
- Access and Update: Access and update your personal information that we hold.
- Unsubscribe: Opt out of receiving marketing emails by following the unsubscribe link in the emails or contacting us directly.
- Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Pronto Junk Mayfield
Email: hello@prontojunk.com.au
Phone: 02 1300 297 637
Newcastle, NSW 2285
Thank you for choosing Pronto Junk Mayfield. Your trust in us is greatly appreciated.
